Please enhance Globe's Online Chat Assist
Globe's current online Chat Assist leaves much to be desired. The response of the Customer Service Representative (CSR) is VERY slow. Often times, communication is cut without my knowing it because it just seems like I'm put on hold for a LONG time, there's no indication if you're still chatting with the CSR or just staring on the blank chat window stupidly waiting for nothing.
no internet access po